Terms of Service
1. Agreement to These Terms
These Terms of Service ("Terms") are a legal agreement between you and Awardio LLC ("Awardio," "we," "us," or "our"), a California limited liability company, governing your use of the Awardio mobile application, web-based award viewer, and any related services (collectively, the "Service").
By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
IMPORTANT — ARBITRATION & CLASS-ACTION WAIVER: Section 16 of these Terms contains a binding arbitration agreement and a waiver of class actions. By using the Service you agree to those provisions unless you opt out as described in Section 16.
If you are using Awardio on behalf of a school, district, employer, or other organization, you represent that you have authority to bind that organization to these Terms.
2. Who Can Use Awardio
You may use the Service only if you are at least 18 years old (or using the Service with explicit authorization of a school or employer); you have the authority to share student names, award content, and parent or guardian email addresses in compliance with applicable laws including FERPA and COPPA; and you are not barred from using the Service under applicable law.
Awardio is not intended for direct use by children. Students do not sign in or interact with the Service themselves.
3. Your Account
To use most features of the Service, you must sign in using a supported third-party account (currently Google and Microsoft / Outlook). You are responsible for keeping your sign-in credentials secure, all activity that occurs under your account, and notifying us promptly at contact@awardio.app if you suspect unauthorized access.
4. What the Service Does
Awardio helps educators recognize student achievement by creating personalized digital award certificates, saving awards as PDFs or images, importing student rosters from CSV files, sending award notification emails to parents through your connected Gmail or Outlook account, generating private unguessable award links, displaying awards through our web-based viewer, and allowing recipients to save or share awards where they have the right to do so.
5. Your Content
5.1 What "Your Content" Means
"Your Content" means anything you create, upload, import, or enter into the Service — including student names, parent or guardian email addresses, award titles, subjects, custom text, design selections, classroom or group names, and feedback you submit.
5.2 Ownership
You own the content you enter into Awardio — including student rosters, classroom or group names, custom award text, and other information you provide. Awardio retains ownership of its software, templates, illustrations, layouts, design assets, and branding. The finished award certificate you generate may be used by you for its intended personal, educational, or classroom recognition purpose.
5.3 License You Grant Us
To operate the Service, you grant Awardio a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for technical purposes only), display, and transmit Your Content solely for the purposes of providing the Service to you and the recipients you designate. This license ends when you delete Your Content or your account (except for previously shared award links — see Section 6), and does not allow us to sell, advertise with, share Your Content beyond what's described in our Privacy Policy, or use Your Content to train AI or machine learning models.
5.4 Your Responsibilities
You are solely responsible for obtaining any consents needed to share student names and parent emails, complying with your school's or district's data policies, and ensuring Your Content is accurate, lawful, and appropriate.
6. Award Links and Shared Content
When you share an award, you generate a unique link that anyone with the link can open. Share award links only with the people you intend to receive them. Links automatically expire 90 days after creation. Award links you previously shared with parents remain viewable after account deletion until expiry. To deactivate a link sooner, contact contact@awardio.app — we will deactivate it within 30 days of a verified request.
If you are a parent, guardian, or recipient, you are responsible for deciding whether to save, forward, post, or otherwise share an award. Do not publicly share a child's award unless you have the legal right to do so.
7. Acceptable Use
You agree not to use the Service to violate any law, upload unlawful or inappropriate content, impersonate others, send spam, attempt to reverse-engineer the Service, copy, extract, reproduce, or use Awardio templates, title libraries, category structures, designs, exports, software, or other Service content to build or support a competing product or service, bypass security controls, use automated scraping tools, or use the Service in any way that could harm minors.
8. Feedback
If you send us feedback or suggestions, you grant Awardio a perpetual, worldwide, royalty-free license to use that feedback for any purpose. Do not include personally identifying information about students or parents in feedback submissions.
9. Connected Third-Party Services
Awardio integrates with Google Sign-In + Gmail API (gmail.send scope only), Microsoft Identity / Microsoft Graph (User.Read and Mail.Send scopes only), and Sign in with Apple on iOS. Awardio only sends email when you intentionally initiate a send action. Awardio's use of data received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements. You can disconnect any connected service at any time in the app's settings.
10. Intellectual Property
10.1 Awardio's IP
The Service — including all software, designs, templates, illustrations, logos, and the Awardio name and branding — is owned by Awardio and protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose.
10.2 Award Designs
The compiled award certificates you create belong to you; the underlying design assets remain owned by Awardio.
10.3 Copyright Complaints
If you believe content available through the Service infringes your copyright, send a copyright complaint to us at:
Email: contact@awardio.app (Subject: Copyright Complaint)
Mailing Address: 16 Seville, Lake Forest, California 92630
We will review properly-formatted notices and may, in appropriate circumstances, terminate accounts of repeat infringers.
11. Fees and Payment
The Service is currently provided free of charge. We may introduce paid features in the future, which will be clearly identified before purchase and governed by additional terms presented at that time.
12. Service Availability and Changes
We do not guarantee uninterrupted access. We may add, modify, or remove features, or discontinue the Service, with reasonable advance notice of significant changes. Beta or preview features are provided "as is" and may be changed or removed without notice. We are not liable for delays caused by events beyond our reasonable control.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, AWARDIO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
14. Suspension and Termination
You may delete your account at any time at More → Account → Delete Account. We may suspend or terminate your access if you violate these Terms, if required by law, if your use creates risk, or if the Service is discontinued. Sections 5, 6, 8, 10, 13, 15, 16, 17, and 19–25 survive termination.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, AWARDIO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES. AWARDIO'S TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS YOU PAID AWARDIO IN THE PRIOR TWELVE MONTHS, WHICHEVER IS GREATER.
16. Arbitration Agreement and Class-Action Waiver
Please read this section carefully — it affects your legal rights.
You and Awardio agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by JAMS, rather than in court. For non-U.S. residents, arbitration will take place in Orange County, California, or by videoconference.
Informal Resolution. Before either party begins arbitration, the party initiating the dispute must first send written notice describing the claim to the other party and provide 30 days to attempt to resolve it informally. Notices to Awardio should be sent to contact@awardio.app.
Arbitration Fees. Awardio will pay arbitration fees to the extent required by applicable law or JAMS rules.
You and Awardio agree that each may bring claims only in your or its individual capacity, and not as a plaintiff or class member in any class or representative proceeding.
Exceptions: claims for injunctive relief regarding intellectual property or unauthorized access; small-claims-court matters; and disputes that may not be arbitrated under applicable law.
You may opt out of arbitration by emailing contact@awardio.app (Subject: "Arbitration Opt-Out") within 30 days of first accepting these Terms.
17. Indemnification
You agree to defend, indemnify, and hold harmless Awardio and its officers, employees, and contractors from any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, Your Content, your violation of these Terms, or your violation of any law or third-party right.
18. Governing Law and Venue
These Terms are governed by the laws of the State of California. Disputes not subject to arbitration under Section 16 will be resolved in the state or federal courts located in Orange County, California.
19. Apple App Store Additional Terms
If you downloaded Awardio from the Apple App Store, these Terms are between you and Awardio, not Apple. Apple has no obligation to provide maintenance or support for the Service. Apple is a third-party beneficiary of these Terms.
You must also comply with any applicable third-party terms of agreement when using the Service, including Apple's App Store terms and your wireless data service agreement.
20. Export Controls
By using the Service, you represent that you are not located in any country subject to comprehensive U.S. sanctions.
21. Entire Agreement
These Terms, together with the Privacy Policy and any executed institutional agreement, constitute the entire agreement between you and Awardio regarding the Service.
22. Waiver
Our failure to enforce any provision is not a waiver of our right to enforce it later.
23. Assignment
You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
24. Notices
Notices to Awardio should be sent to contact@awardio.app.
25. Changes to These Terms
We will notify you of material changes in the app or by email before they take effect. Continued use constitutes acceptance.
26. Contact Us
Email: contact@awardio.app
Mailing Address: 16 Seville, Lake Forest, California 92630
For schools and districts wishing to begin a Data Processing Agreement review, email contact@awardio.app with "DPA Request" in the subject line.